The firm will proceed to supply pump help together with offering pump provides and upholding its guarantee help for the Animas Vibe insulin pump by means of a transition interval. Pump provides can be accessible till the finish of the pump’s three-year guarantee.
The transition interval will enable folks to vary to a distinct insulin pump. Animas have chosen Medtronic as their most popular companion for the transition. This signifies that Medtronic is the pump producer that Animas recommends customers swap to. It doesn’t imply that you need to swap to a Medtronic pump nonetheless.
In October 2017, Johnson &Johnson, the pharmaceutical group that owns Animas, introduced that they had been leaving the insulin pump business in the US.
INPUT, a charity that helps help folks in their use of and entry to diabetes expertise, states: “Local trusts may decide to terminate their contract with Animas and place it with Medtronic. At this point the trust and Medtronic may arrange to swap Animas Vibe users over to Medtronic pumps before the Animas pump warranty has expired.”
Animas states that the closing of their UK operations won’t have an effect on LifeScan (makers of the OneTouch blood glucose monitoring merchandise), Dexcom (steady glucose screens) or Diasend (knowledge sharing software program) merchandise. These can be utilized as regular with the similar buyer care.
Users of the Animas Vibe insulin pump ought to have acquired a letter about the closing of Animas’ operations.
In the letter to prospects, Vika Potarina, Business Unit Director of Animas states: “This decision to close Animas operation was extremely difficult and comes following an extensive exploration of all other viable options for the business. Our number one priority is ensuring you have a seamless experience and continuity of care.”
Animas encourages customers of the Animas Vibe with any inquiries to contact the Animas Customer Support crew on 0800 0288039 (UK customers) or 1800 812715 (Ireland customers).
It is unhappy that Animas can be leaving the insulin pump business however good that the firm has pledged its help to prospects by means of the transition to different pumps.
